Privacy Policy — Forward Operators Group

Last Updated: May 12, 2026

Forward Operators Group 501(c)3 (“FOG,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it.

Our website address is: https://forwardoperatorsgroup.com Contact: Admin@forwardoperatorsgroup.com

Who We Are

Forward Operators Group is a 501(c)3 nonprofit organization dedicated to suicide prevention, community building, hardship relief, and transition support for veterans, active duty military, first responders, and medical professionals. We are run entirely by volunteers.

Sensitive Information & Community Discretion

FOG exists to provide a safe space for people dealing with serious personal challenges including mental health struggles, trauma, and crisis situations. We take the sensitivity of these conversations seriously.

What this means for you:

  • Personal disclosures made within our community (Discord, social media, or directly to our team) are treated with the utmost respect and discretion
  • Our Help Squad members are trained through the Zero Suicide Institute and follow established best practices for handling sensitive mental health conversations
  • We do not share, sell, or disclose personal information shared with our team to third parties except where required by law or where immediate safety is a concern
  • In situations where there is a credible, imminent risk to life, our team may take action to connect individuals with emergency services — your safety always comes first

Please note: FOG is a peer support community, not a licensed medical or mental health provider. If you are in crisis, please contact the 988 Suicide & Crisis Lifeline (call or text 988) or your local emergency services.

Information We Collect

Information You Provide

  • Contact forms: Name, email address, and message content
  • Donations: Processed securely through PayPal — FOG does not store your payment card information on our servers. See PayPal’s privacy policy at https://www.paypal.com/privacy
  • Email communications: If you contact us at Admin@forwardoperatorsgroup.com, we retain that correspondence

Information Collected Automatically

  • Cookies: Our website uses cookies for basic functionality (login sessions, preferences). You can disable cookies in your browser settings
  • Usage data: Standard web server logs including IP addresses and browser information, used solely for security and spam prevention

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and support requests
  • Process donations and issue receipts
  • Send community updates (only if you opt in)
  • Maintain the security and functionality of our website
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to any third party.

Third-Party Services

Our site uses the following third-party services, each with their own privacy policies:

  • PayPal — Donation processing: https://www.paypal.com/privacy
  • Discord — Community platform: https://discord.com/privacy
  • WordPress / Automattic — Website platform: https://automattic.com/privacy/
  • Google Fonts — Typography (no personal data collected)

Cookies

We use cookies to:

  • Maintain login sessions for registered users
  • Remember display preferences
  • Basic spam detection on forms

You may opt out of non-essential cookies through your browser settings. Disabling cookies may affect some site functionality.

Data Retention

  • Contact form submissions are retained for as long as necessary to respond to your inquiry
  • Donation records are retained as required for nonprofit financial reporting and IRS compliance
  • We do not retain sensitive personal disclosures beyond what is necessary for your immediate support

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your personal data
  • Opt out of any communications from us at any time

To exercise any of these rights, contact us at: Admin@forwardoperatorsgroup.com

Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

Forward Operators Group 501(c)3 Email: Admin@forwardoperatorsgroup.com Website: https://forwardoperatorsgroup.com Discord: https://discord.gg/bPK6ZkXGM